At Car Plug Club, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us directly.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and usage data:
Personal Identification Information: Name, email address, phone number, billing information, etc.
Membership Data: Subscription details, package type, transaction history.
Course Purchase Info: One-time course payment records.
Communication Data: WhatsApp messages, emails, and other correspondence.
Technical Data: IP address, browser type, device info, and pages visited via cookies.
2. How We Use Your Information
We use your data for the following purposes:
To manage your membership and course access
To provide customer support
To send important updates, newsletters, and marketing (if opted in)
To personalize user experience
To process payments and issue invoices
To improve our website and services
To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
Trusted third-party service providers (e.g., payment processors, email platforms)
Legal authorities, if required by law
Business partners, for course or dealership services (with your consent)
4. Data Retention
We keep your personal data only for as long as necessary to provide our services and fulfill legal obligations. Data may be retained longer if required for financial or legal compliance.
5. Cookies & Tracking
Our website uses cookies to enhance user experience and track site performance. You can control cookie settings in your browser. For more info, please see our Cookie Policy.
6. Your Data Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request corrections to your data
Request deletion of your data
Object to or restrict certain uses of your data
Withdraw consent at any time
To make any of these requests, contact us at: info@carplugclub.com
7. Data Security
We use secure hosting, SSL encryption, and trusted third-party systems to protect your information. While we take all reasonable measures, no data transmission is 100% secure.
8. Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. All changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
Car Plug Club
📧 Email: info@carplugclub.com
📱 WhatsApp: +44 7481 647444